|  Visitors
who fly into Melbourne will find Melbourne (MEL) Airport
just 25 km / 15 miles northwest of the centre of Melbourne.
Melbourne (MEL) airport offers both efficient service
and facilities that are expected at modern airports by
today's traveller. Amongst the numerous airport amenities
that Melbourne (MEL) Airport provides are bureaux
de change, cash machines (ATMs), restaurants, gift, souvenir
and duty-free shops, parking facilities and also at Melbourne
(MEL) airport there is a good choice of car hire companies.
Address:
Melbourne Airport,
Locked Bag 16,
Gladstone Park,
Victoria 3043,
Australia
Airport Code:
MEL
Telephone:
(0)3 9297 1600
Fax:
(0)3 9297 1886
Website:
www.melair.com.au
Time Zone:
GMT + 10 (GMT + 11 from the last Sunday in October
to the last Sunday in March)
Country Code:
61
Terminals Information:
Number of Terminals-3
Melbourne (MEL) Airport’s terminals are all located
within the same complex and are linked by walkways.
Melbourne (MEL) Airport’s International Terminal
serves some domestic Australian and quite a number of
international airlines. The terminal is located in the
central part of the airport's terminal building and has
several VIP lounges.
Melbourne (MEL) Airport’s Qantas Domestic Terminal
can be found next to the airport's international terminal
building and serves Qantas airlines, with its own check-in
area and ticket counter.
Melbourne (MEL) Airport’s South Terminal is situated
near to the airport's International Terminal building
and serves several domestic Australian airlines
Driving Directions:
From Melbourne city centre, take the City
Link toll road; this becomes the Tullamarine Freeway,
which leads to the airport.
Car Rental:
Melbourne (MEL) Airport offers an excellent
selection of major car rental and car hire companies for
travellers wishing to rent a car on their arrival in Melbourne.
Car rental companies available at Melbourne (MEL) Airport
are can be found below.
As Melbourne is both a city and popular tourist destination
it is advisable to book your rental car prior to your
arrival in Melbourne. This enables you to get your preferred
class of hire car and saves you time at the desk. The
airport's car rental companies will give you directions
out of Melbourne (MEL) airport, along with relevant
information about usage and return of the vehicle.
The car rental firms and car hire companies operating
at Melbourne (MEL) Airport are as follows:
-
Avis Rent-A-Car
-
Budget Rent-A-Car
-
HERTZ Corporation
-
Thrifty Car Rental
-
Delta Europcar
Public Transport:
A wide range of ground transportation
options to suit every passenger’s needs is on offer
at Melbourne (MEL) airport. These services include bus,
shuttle bus, car hire, limousines and taxi services.
Travel by Buses
Tel: +1 03 9335 2811
Melbourne (MEL) Airport is served by many regular public
buses operated by Skybus, travelling from the airport's
terminal buildings to central Melbourne and other nearby
towns. Buses at Melbourne Airport run 24 hours a day at
15-minute intervals during the day and every 30 to 60
minutes during the night. They provide an inexpensive
and useful way to travel into the central Melbourne. Some
hotels also offer a door-to-door courtesy shuttle bus
services for their guests, travelling from the airport,
directly to the hotel. There is a useful information desk
located in the airport's main terminal building, with
details about bus times and routes.
Shuttle Bus Services:
Shuttle bus services are also available from
Melbourne Airport (MEL) and travel directly to many of
the city's hotels and also the Central Business District
in Melbourne. The shuttle buses run 24 hours a day at
15 minute intervals during the day and every 30 to 60
minutes during the night.
Travel by Taxi Cabs:
Taxis are readily available at Melbourne
Airport (MEL) in front of the airport's Main Terminal,
South Terminal and the Qantas Terminal. They provide a
convenient and easy way to travel into nearby Melbourne
city and other destinations. The journey from Melbourne
Airport into central Melbourne will take around 30 minutes,
depending on traffic. Official Melbourne MEL airport taxi
cabs should be used at all times to ensure safety and
also to avoid being overcharged. The airport taxi meters
in Melbourne start at a basic fare, but additional charges
are usually made for luggage, late-night driving and travel
on public holidays in Melbourne, so it can prove useful
to ask the taxi driver about these before leaving. Some
Melbourne Airport taxis are happy to accept credit cards.
Taxis can be booked in advance for a small parking charge
and collected at the Premium Parking area opposite the
airport International Terminal.
Travel by Limousines:
There is a wide selection of private car limousine companies
available at Melbourne Airport (MEL) and these provide
the perfect way to travel in style to your Melbourne hotel.
Limousine services operate to and from Melbourne MEL Airport
and can be leased at an hourly rate if required, although
minimum charges may apply. The Melbourne Airport limousines
can be booked in advance or from the airport's Ground
Transportation Information counters.
Travel by Buses:
Tel: +1 03 9335 2811
Many regular public buses, operated by Skybus, serve Melbourne
(MEL) airport for those passengers travelling from the
airport's terminal buildings to central Melbourne and
other nearby towns. Buses at Melbourne (MEL) Airport run
24 hours a day at 15-minute intervals during the day and
every 30 to 60 minutes during the night. They provide
an inexpensive and convenient way to travel into the centre
of Melbourne. There are a number of hotels that also offer
a door-to-door courtesy shuttle bus services for their
guests who are travelling from the airport to the hotel.
A useful information desk is located in the airport's
main terminal building, with full timetables of bus times
and route information.
Travel by Taxi Cabs:
Taxis are always available at Melbourne
(MEL) Airport and can be found in front of the airport's
Main Terminal, South Terminal and Qantas Terminal. They
provide a convenient and quicker way to travel into
nearby Melbourne city and surrounding areas. The drive
from Melbourne Airport into central Melbourne will take
around 30 minutes, depending on traffic and at what
time you travel. It is advisable to use official Melbourne
(MEL) airport taxi cabs at all times to ensure safety
and to avoid the possibility of being overcharged.
The taxi meters in Melbourne start at a basic fare,
but extra charges are often made for luggage, driving
at night and on public holidays in Melbourne. It is
best to ask the taxi driver about the charges before
you depart. Credit cards are accepted by some Melbourne
taxis so again, ask the driver before you depart. Taxis
can be booked in advance for a small parking charge
as you are collected at the Premium parking area opposite
the airport International Terminal.
Travel by Limousines:
A good selection of private car limousine
companies is available at Melbourne (MEL) Airport and
provides the perfect way to travel in style to your Melbourne
hotel. These Limousine services operate to and from Melbourne
(MEL) Airport and can be hired at an hourly rate if required,
however a minimum charge may apply. The Melbourne (MEL)
Airport limousines can be booked either in advance or
from the airport's Ground Transportation Information counters.
Car Parking:
The airport has both long and short-term car parks, as
well as two Business Park facilities. All of these operate
daily and for 24 hours. Short-term parking is located
in the multi-storey car park immediately in front of the
passenger terminals, and is connected by covered walkways.
A free shuttle bus runs from the long-term parking lot
to terminals, daily 24 hours. The multi-storey Business
car park South offers undercover parking with direct access
to the terminal via sheltered walkways. For parking information,
contact Secure Parking Melbourne Airport (tel: (0)3 9297
1383). Excellent information regarding parking at Melbourne
Airport can be found on the airport's website, including
maps and tariff information.
Short-Term Airport Car Parking:
Melbourne (MEL) Airport has short-term parking
which is located opposite the airport's international
terminal building. The airport's short-term car park is
particularly handy when dropping-off and collecting passengers
from the airport. Most of the parking spaces are under
cover. Parking charges are paid at automatic machines
which are on level G, level 2 and also on the ground level
at the customer service office. You can pay by credit
card.
Long Term Airport Car Parking:
Melbourne (MEL) Airport has long-term parking
available for almost 5,000 cars. It is positioned quite
near to the airport and 24 hours airport courtesy buses
which run frequently connect the long-term parking area
to the airport's terminal buildings. They operate about
every twenty minutes. You can pay at the payment machines
in the airport's terminal or by credit car at the gate
in the actual parking area, upon arrival and departure.
Business Airport Car Parking:
Melbourne (MEL) Airport offers business car
parking which is located opposite the airport's Qantas
Domestic Terminal, near to the airport's South Terminal.
Disabled Airport Car Parking:
Melbourne (MEL) airport has car parking spaces
which are reserved for disabled passengers who are in
possession of the relevant parking permits. These spaces
are available in the airport’s entire car parking
areas and are usually positioned close to walkways and
airport transportation where possible. These disabled
car parking spaces are clearly sign posted in the airport's
car parks. Those travellers who may require this facility
are advised to contact the airport prior to arrival.
Airport Information
Desks:
Tel: +(0)3 9297 1805
Melbourne (MEL) Airport Travellers Information desks are
housed in the airport's International Terminal Arrivals
area. The desks operate during all airport hours. These
Airport Travellers Information desks at Melbourne (MEL)
Airport are always manned by helpful and knowledgeable
airport staff and a wide range of useful airport information
is always available. This includes assistance for those
passengers who are disabled, flight information, details
on ground transportation, information on travel to and
from Melbourne (MEL) Airport such as directions, maps,
brochures and general tourist information about the city
of Melbourne.
Airport Facilities:
Shopping & Duty Free
Melbourne Airport There are excellent shops to be found
at Melbourne (MEL) airport and you will find them in the
airport's International Terminal building, next to arrivals
and departures. Amongst them are newsagents and souvenir/gift
shops. Duty-free shops, selling tobacco, wines and spirits,
perfumes and cosmetics, and some electrical goods, all
tax free, are also available and open each day.
Bars, Cafés and
Restaurants:
Melbourne (MEL) airport has numerous eating
places and these include an excellent choice of coffee
shops, bars, fast food eateries and restaurants serving
both Australian and world cuisine. These are located right
through the terminals of Melbourne (MEL) airport. Vending
machines that vend snacks and confectionery can also be
found in various parts of the terminals.
Banking and money
exchange:
Melbourne (MEL) Airport houses numerous facilities
offering banking and money exchange at competitive rates.
ATM cashpoints can be found throughout the terminals.
Conference and Business
Facilities:
Tel: +(0)3 8336 2000
Conference and business facilities can be found at Melbourne
(MEL)Airport at the Hilton Melbourne Airport Hotel which
is located at the airport. Services on offer include a
business centre, meeting rooms, telephone and facsimile
machines and access to the internet which is also available
in some of the airlines lounges.
Disabled Facilities:
Tel: +(0)3 9297 1805
Numerous facilities are in place at Melbourne (MEL) airport
which are specific to the needs of disabled travellers
when they visit the airport. These disabled facilities
include easy access for users of wheelchairs, lifts, disabled
toilets and telephones for those with impaired hearing.
Parking spaces for the disabled are also available (see
above under disabled parking) in Melbourne (MEL) Airport's
car parking areas and these are positioned close to the
airport's main terminal buildings. Information regarding
all of Melbourne (MEL) airport’s facilities is available
at the information desk (tel:(0)3 9297 1805).
Other Facilities:
Other facilities at Melbourne (MEL) Airport
offers a number of other facilities including showers,
baby changing facilities, medical centre, a travel agency
and a room for prayers.
The medical centre is not open 24 hours. Left-luggage
facilities are available in the arrivals hall at the
International terminal and you can hire trolleys in
this and Melbourne (MEL) airport's South Terminal. Public
telephones can be found throughout the airport and there
are post boxes next to departures.
Quick checklist of airport facilities
at Melbourne (MEL) Airport:
-
Bureaux de change
-
24-hour cash machines (ATMs)
-
Post boxes
-
Restaurants, cafés and
fast-food outlets
-
Numerous shops including
gift and souvenir shops, and duty-free
-
Car hire / car rental companies
at MEL airport
-
Short-term and long-term
car parking available at various places near MEL airport's
terminals
-
Disabled parking spaces available
at MEL airport
-
disabled facilities at the
airport
-
Travel agent
-
Showers
-
Baby changing
-
Medical practice
-
Numerous information points
-
Prayer room
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