You can keep track of your visa status by logging back into our website with your unique customer number which you will receive when you submit your application.

Once your Visa is approved you will be informed by email and we recommend you retain a printed copy of your approval and take this with you when you travel even though you will be recognised electronically from your passport number.

Please note that not all airlines accept ETA’s. Please check the enclosed list.

It is recommended by both ourselves and the Australian Government that you arrange your ETA (Electronic Travel Authority) before booking your trip to ensure that you have been granted approval to visit Australia as travel documents are not needed to apply for an ETA.

Please ensure that you inform your travel agent that you are in possession of an ETA when booking your trip. If however you have already booked your trip but have made no arrangements for an ETA you can do this here in advance of your departure date.

Most ETA applications take approximately 24 hours to process providing that you meet ETA eligibility requirements.

Passport holders of the following Countries can apply for an ETA Visa online:

Andorra - Austria - Belgium - Brunei - Canada - Denmark - Finland - France - Germany - Greece - Hong Kong (SAR) - Iceland - Ireland - Italy - Japan - Liechtenstein - Luxembourg - Malaysia - Malta - Monaco - Netherlands - Norway - Portugal - San Marino - Singapore - South Korea - Spain - Sweden - Switzerland - United Kingdom - USA - Vatican City